Solve. ("we") is an ecommerce agency based in the Netherlands. We build Shopify B2B portals and webshops and run paid marketing for our clients. This page explains which personal data we process, why, and what rights you have. Questions: hello@solveagency.io.
We do not use analytics or advertising cookies on solveagency.io. The site is hosted on Cloudflare, which processes technical data such as your IP address to deliver and protect the site. Fonts are loaded from Google Fonts. If you plan a call through the scheduling widget, Calendly processes the details you enter under its own privacy policy.
We use your name, email address, company details and the content of your messages to answer you, to prepare and carry out an assignment, and to invoice. We keep this for as long as needed for the assignment and as long as tax law requires for invoices.
Our internal application "Solve Google Ads" uses the Google Ads API to read data from Google Ads accounts that we have been given access to by the account owner, for example campaign statistics, search terms and change history.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Under the GDPR you can ask us to access, correct or delete your personal data, to restrict or object to its use, and to receive it in a portable format. Send your request to hello@solveagency.io. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We protect data with access controls, encrypted connections and regular security checks of our systems.
If we change this policy, we update the date at the top of this page.